Why should your customers buy from you instead of a competitor?
Low prices? A simple Internet search can uncover lower prices.
Customer service? Every company claims to offer this, but many do not.
To provide your customers with truly exceptional customer service, you must cherish them, you must value them above all else. Then you will capture their loyalty.
Don’t just try to sell them something when you have contact with them. Give to them. Give them helpful hints and advice on using the products or services they have already bought from you. Give them gifts. Send them cards. Win their hearts.
Good luck to you, and here is to your success!
Brent Allan C.S.H., C.C.S.
Strategies of the Biz Warrior 